The same cancellation rules generally apply. Gixon may make an exception at their discretion. Please contact support or choose ‘Support’/ ‘Contact Us’ in the app if you would like to request a review of your cancellation.
The following circumstances may warrant a refund of the cancellation fee and will not impact your account (you must provide documentation to support your claim):
- Injury
- Illness
- Death
- Natural Disaster
- Epidemic/Pandemic
- Safety and security issues
Note: Gixon highly values all the Artists and Music Lovers in our community, and we’ll do our utmost to make the experience a great one, every time.