What should I do if I feel unsafe during the event?

If you feel unsafe during an event, take immediate action to ensure your safety. This will be your personal decision. Some safety actions to consider:

  • Stepping aside to let the Music Lover know your concerns
  • Getting to a safe place
  • Calling the authorities and detailing your concern
  • Any other appropriate actions that may ensure your safety

Once you are confident that the threat is no longer present, use the Gixon app to contact us through ‘Support’ / ‘Contact Us’ or send a detailed email to support and give as much information as possible about the situation.

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