If you feel unsafe during an event, take immediate action to ensure your safety. This will be your personal decision. Some safety actions to consider:
- Stepping aside to let the Music Lover know your concerns
- Getting to a safe place
- Calling the authorities and detailing your concern
- Any other appropriate actions that may ensure your safety
Once you are confident that the threat is no longer present, use the Gixon app to contact us through ‘Support’ / ‘Contact Us’ or send a detailed email to support and give as much information as possible about the situation.