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Getting started
- What is Gixon?
- Is Gixon an agent?
- How do I sign up?
- When does the email verification code expire?
- Who can become an artist on Gixon?
- How do I know if I’ve been accepted as an artist?
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Account
- Why is the phone number necessary?
- How do I reset my password?
- What’s the difference between my profile and my listing?
- How do I edit my profile?
- Do I need a profile photo?
- Will Gixon protect my privacy?
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My listing
- What is my listing?
- How do I make my promotional video?
- How much should I charge per gig?
- What should I put in the About Me section?
- Why do I need to complete the music genre and song list?
- What type of events should I play?
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Calendar & Availability
- What’s the difference between my Calendar and my Availability?
- How does the Availability work?
- Is it possible to create two different availabilities/time slots for the same day?
- What location should I select in my Availability?
- Can I have repeat bookings with the same Music Lover?
- What if the Music Lover asks to change something about the event?
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Booking
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Events
- Can I communicate with the Music Lover before the event?
- What do I do before an event/gig?
- What do I do when I arrive?
- As an artist, what penalties apply if I cancel the event?
- What if I have to cancel because of an emergency or unavoidable circumstance?
- What happens if the Music Lover cancels my event?
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Payouts
- How do I know I’ll get paid?
- Can I change my fee?
- Can I accept tips during the gig?
- How do I set up a payout method?
- What is Stripe?
- When will I get my payout?
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Community, trust & safety
- What are health guidelines for artists?
- How do Artists and Music Lovers build trust?
- How do reviews work?
- What are some safety tips for Artists?
- What happens if I start to feel unwell during the event?
- What should I do if I feel unsafe during the event?
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Terms & policies
- How does Gixon use my personal data?
- How does Gixon collect my data?
- What does ‘User Content’ mean?
- What does ‘Intellectual Property Rights’ mean?
- What are my responsibilities as an Artist?
- How old do I need to be to become an artist with Gixon?